Contact Loxiia Group Inc.
Ready to order or simply need a quote? Call us, email us, use the live chat or submit the contact us form and a member of our team will be happy to help.
Our Address
8-4180 Morris Dr.
Burlington, ON. L7L 5L6
Phone Number
1-800-910-8022
Email
conversations@loxiia.ca
Common Questions
Find answers to some of the most commonly asked questions here or view our FAQs page for more frequently asked questions.
Shipping & Delivery
How fast will I get my order?
The number of days for delivery depends on the shipping method available. Production times are listed for every item on the site and this is the number of business days it takes to print your item with a single colour imprint after artwork has been approved.
Do you ship internationally?
In many cases, yes! It's best to reach out to and work with our Customer Care team on this as each case is a bit different. Please contact us!
Do you ship to PO (Post Office) Box Addresses?
Yes, we do ship to PO Box addresses, but we have to charge for shipping whenever a PO Box is added as a destination for delivery.
Artwork & Customization
What kind of artwork can I send? And, what if I don't have artwork?
Send us what you have and our Professional Art Team will work with what you have to create exactly what you need. Don't have artwork? Just tell your Customer Care Rep. what you're thinking of, and our Team will create it for you.
Where do I send my artwork?
You'll find an "upload logo" option in your Cart when ordering. If working with a Customer Care Rep., simply reply and attach it to your order confirmation e-mail and we'll take it from there. You can also e-mail it directly to your Customer Care Representative.
Payments
What type of payments do you accept?
We accept all major credit cards during online checkouts and checks. Please allow extra time for this credit checking process.
